Standard Maintenance Charges

Maintenance Charges for Services, Damages, and Necessary Repairs or Replacements
Last Updated: March 2024 (Adopted March 11, 2024, Resolution Number 24-08)

All damages and necessary repairs in an apartment, as explained in your lease will be charged to the resident in accordance with the cost of materials involved.

Maintenance Duty Hours:  Monday-Thursday: 7:00 AM to 4:30 PM 

You may submit work orders during our normal office hours by either calling our office at 256.845.0424 or via email. Please send a detailed email including your name, property name, unit number, and a description of the work needed.  

Emergency work orders may be called in at any time during the day or night and on weekends. If you are unsure if it is considered an emergency, please see our Emergency Maintenance page. Below is a description of both types of work orders. Just remember, any unreported maintenance is considered a serious lease violation. Do not submit any emergency work orders via email. 

Marking on the outside walls of buildings or apartments will result in charges for cleanup and may result in lease termination.
Parking on lawn is not allowed according to your lease and lawn damages will be charged to guilty residents and may result in lease termination.

Additional Charges Will Result in Any of the Following:

• Parking Violations (Also See Yard Damage):
  • 1st Offense - $15.00
  • 2nd Offense - $35.00
  • 3rd Offense - Eviction
• Trash Pickup:
  • Minimum of - $8.00 - $50.00
• Washing Cars/Vehicles:
  • 1st Offense - $25.00 and Warning
  • 2nd Offense - $60.00
  • 3rd Offense - Eviction
• Bicycle and Toys Picked Up:
  • Will store for 10 business days - Charge of up to $10.00 per item
• Smoking Damage In Unit:
  • Upon Move-out All rooms - $250.00
  • One room only - $100.00
• Clean Up of Cigarette butts:
  • Per Incident - $10.00 - $35.00

Residents are responsible for keeping their apartment clean on the inside and outside.
Charges will be made as above for any lack of care or necessary cleanup.

Please read your lease for further information and directions.

---

Cost of replacement for items listed below:

Doors, Door Locks, and Keys

• Change Door Locks:
  • 1st Time Tenant Request During Business Hours - $65.00
  • 2nd Time Tenant Request During Business Hours - $75.00
  • At Move Out If Keys Are Not Returned - $65.00
  • After Hours - $125.00
• Change Mailbox Locks - $35.00
• Change Mailbox Locks While Changing Door Locks - $20.00
• Unlock Unit After Hours - $65.00
• Unlock Unit During Office Hours - $15.00
• Additional Key - $2.50
• Dead Bolt Lock - $55.00
• Main Door with Window, Deadbolt, and Peep Viewer - at Cost
• Interior Door Replacement (Depending on Size) - at Cost
• Interior Door Passage Lock - $20.00
• Security Storm Door - $445.00
• Interior Door Hinges - $12.00
• Storm Door Closure - $12.00
• Storm Door Latch - $15.00
• Door Sweep - $12.00
• Door Knob (Interior) - $10.00

Bathroom

• Taking Up Commode to Remove Dropped Articles (If Caused by Tenant):
  • 1st Time - $75.00
  • 2nd Time - $125.00
• Sewer Line Stopped Up (Due to Tenant Flushing Wipes, Tampons, Etc.) - Minimum $75.00 to Actual Cost
• Commode (Due to Tenant Abuse):
  • Handicap Toilet - $160.00
  • Regular Toilet - $100.00
• Commode Tank - $60.00
• Commode Tank Lid - $58.00
• Commode Seat:
  • Elongated - $25.00
  • Round - $17.00
• Medicine Cabinets - $50.00
• Medicine Cabinet Mirror Glass - $20.00
• Shower Rod - $15.00
• Towel Bar - $12.00
• Soap Dish - $9.00
• Toilet Paper Holder - $20.00
• Toilet Paper Roller Holder - $4.00
• Grab Bar:
  • 48" - $55.00
  • 24" - 38.00
• Hot or Cold Water Knob - $10.00
• Lavatory Faucet (Tenant Abuse) - $27.00
• Lavatory Broken or Pulled From Wall - at Cost
• Bathroom Stopper - $3.00
• Shower Head:
  • Plastic - $10.00
  • Chrome Hand Held - $72.00

Kitchen

• Stove - $535.00
• Stove Pans/Rings:
  • 6" - $3.00
  • 8" - $3.00
• Stove Knobs (Each) - $3.50
• Range (Cleaning After Move Out) - $25.00 to $50.00
• Refrigerator - $620.00
• Refrigerator:
  • Cleaning After Move Out - $25.00 to $50.00
  • Cleaning Due to Power Being Cut Off - $20.00 and Up (Depending on Severity)
  • Crisper and Vegetable Drawer - $45.00
  • Gasket (Freezer and Fridge) - $55.00
  • Door Handle - $12.00
  • Inside Door Bar - $16.00
• Range Vent Hood (Tenant Abuse):
  • 24" - $125.00
  • 30" - $125.00
  • 36" - $125.00
• Range Vent Filter - $15.00 to $20.00
• Range Vent Hood Light Cover - $7.00
• Back Splash - $30.00
• Countertop Replacement-According to Length - at Cost
• Faucet One Lever (Tenant Abuse) - $99.00
• Faucet One Lever W/Sprayer (Tenant Abuse) - $113.00
• Faucet Sprayer - $10.00
• Cabinet:
  • Hinge - $2.00
  • Door - $40.00
  • Drawer - $30.00
• Sink Basket - $8.00

Bulbs and Fixtures

• Light Bulb - $2.00
• Appliance Bulb - $2.00
• Fluorescent Bulb - $4.00
• Light Fixture:
  • 2' - $15.00
  • 4' - $20.00
• Drum Ceiling Light Fixture
  • 9" - $19.00
  • 11" - $25.00
• Globe Only - $12.00
• Round Enclosed Globe
  • 6" - $9.00
  • 8" - $12.00
  • 10" - $17.00
• Jelly Jar Enclosed Porch Light Globe - $8.00

Windows, Screen, Shades

• Window Shades - $9.00
  
  • 72" Wide - $15.00
• Window Glass - $55.00 and Up To at Cost
• Security Screen - at Cost
• Window and Frame - at Cost
• Window Locks - $5.00

*Windows that have been cut out to put in window Air Conditioning will be charged for the full amount of window and frame cost and labor.

Miscellaneous

• Stacked Washer and Dryer - $1,207.00
• Light Switch and Plug Covers - $4.00
• Light Switch - $4.00
• Heat Pump Digital Control - $90.00
• Smoke Alarm:
  • Missing, Altered, or Disconnected - $25.00
  • Hearing Impaired Missing, Altered, or Disconnected - $130.00
• Closet Pole 4' - $25.00
• Hole in Wall (Depending on Size Per Hole) - $10.00 and Up
• Yard Damages (Caused by Tenant or Tenant's Guest) - $15.00 and Up
• Floor Tile Replacement (Caused by Tenant) - $25.00 and Up
• Vehicle Tires - $25.00 Each

*Actual Replacement Cost may Vary from cost on Charge List depending on Actual Damage or Item Cost.